Frequently Asked Questions

Find answers to common questions about Double Eagle Window Cleaning and our professional residential and commercial services.

What services do you offer for businesses and homes?

We specialize in a full-range of window care including interior and exterior window cleaning, deep screen cleaning, and track cleaning. For North Texas properties, we also provide specialized Hard Water Stain Removal to eliminate mineral buildup caused by sprinklers and sun exposure.

How do you calculate your pricing?

Our pricing is based on the number of window panes, the height of the windows (we specialize in 2–3 story homes), and the current condition of the glass (such as heavy hard water buildup). We provide transparent, upfront quotes so there are never any "hidden fees" once we arrive at your property.

Do I need to be present during the service?

For exterior-only cleanings, your presence is not required. Because we use a ground-based, ladder-free purified water system, we can complete the job safely while you are at work or running errands. If we are cleaning the interior, we simply ask that an adult be present to provide access.

What is your "Purified Water" method and why is it better?

Unlike traditional cleaners who use soapy buckets and squeegees (which can leave a sticky residue that attracts dirt), we use a Deionized Water-Fed Pole system. We strip the water of all minerals, so when it dries, it leaves a 100% streak-free finish that actually stays clean longer.

How soon can I get on the schedule?

We typically maintain a 1–2 week lead time, but we always do our best to accommodate urgent requests for events or real estate listings. You can view our current availability by filling out our Instant Quote form or calling us directly.

Do you offer a service guarantee?

Absolutely. We stand by the "Double Eagle Standard." If you notice a streak, spot, or missed edge within 48 hours of your service, we will return to your property and fix it free of charge. Your total satisfaction is our only metric for success.

How often should I have my windows professionally cleaned?

To prevent permanent mineral etching and keep your home looking its best, we recommend a professional cleaning every 6 months. Many of our North Texas clients opt for a quarterly exterior rinse and a bi-annual deep clean (interior and exterior) to maintain maximum curb appeal.

Are you fully insured for commercial liability?

Yes. Double Eagle Window Cleaning is a professionally registered LLC (Luther Sales Enterprise, LLC) and carries comprehensive general liability insurance. We understand the requirements of commercial property management and can provide a Certificate of Insurance (COI) upon request before work begins.

Will your service disrupt my daily business operations?

Not at all. Our purified water-fed pole system is incredibly quiet and requires no heavy machinery or loud generators. Because we work from the ground, there are no ladders blocking entrances or sidewalks. We can also schedule service during "off-peak" hours or before your doors open to ensure zero impact on your customers.

How do you handle high-reach windows on 2 or 3-story buildings?

We use carbon-fiber telescopic poles that reach up to 40 feet. This allows us to clean high-reach glass with extreme precision while keeping our technicians safely on the ground. This eliminates the need for expensive lifts or high-risk ladder work, significantly reducing your on-site liability.

Can we set up a recurring maintenance contract?

Absolutely. Most of our commercial clients in McKinney and Frisco prefer a Standardized Maintenance Plan (Monthly, Quarterly, or Bi-Annually). This ensures your building stays pristine year-round without you having to remember to call us. We offer simplified invoicing for a frictionless accounting process.

Does your "Pure Water" system work on tough commercial grime?

Commercial windows often face unique challenges like exhaust film and heavy dust. Our multi-stage deionization process strips water of all total dissolved solids (TDS). This "hungry" water naturally attracts and lifts heavy pollutants at a molecular level, leaving a streak-free finish that actually stays clean longer than traditional soap-and-squeegee methods.

We have hard water stains from our irrigation system. Can you fix that?

Yes. North Texas is notorious for "baked-on" calcium and mineral deposits from sprinklers. We offer a specialized Commercial Hard Water Restoration service using professional-grade solutions to dissolve those minerals and restore the professional transparency of your storefront or office glass.

Do you provide services for multi-unit properties or HOAs?

Yes. We are equipped to handle large-scale projects including shopping centers, office complexes, and HOA common areas. We use standardized professional systems to ensure every unit receives the same 5-star quality, providing a consistent look across your entire property.

1. What areas do you serve?

MJB Interiors is based in Sherman, TX and proudly serves Texoma and the surrounding region, including Denison, McKinney, Anna, Melissa, and Durant. We typically stay within a 30–45 minute radius of Sherman.

2. Do you offer free estimates?

Yes, we provide free estimates for all remodeling projects. During your consultation, we’ll review your goals, discuss design ideas, and give you a detailed proposal.

3. Can you work with my budget?

Absolutely. Whether you’re looking for a modest bathroom update or a full kitchen remodel, we’ll help you choose materials and solutions that fit your style and budget without compromising on quality.

4. Do you handle both small updates and large renovations?

Yes. From simple updates like backsplash installation or new flooring to full-scale kitchen, bathroom, and whole-home remodels, our team can manage projects of all sizes.

5. Will I have a dedicated point of contact during my remodel?

Yes. You’ll work directly with our owner, Marshall James, throughout the process. As a licensed general contractor, he manages every detail, coordinates trades, and ensures your project stays on track.

6. Can you help with design ideas?

Yes — we can walk you through layout options, finishes, and design choices that fit your vision. We’ll also show you examples from past projects to inspire your remodel.

7. Do you work on older or historic homes?

Yes. We have experience remodeling homes of all ages, including older and historic properties in Sherman and surrounding towns. We take special care to preserve character while updating functionality.

8. How do I know if remodeling will increase my home’s value?

Kitchen and bathroom remodels, updated flooring, and open-concept layouts are among the top upgrades that add resale value. During your consultation, we can discuss which updates typically provide the best ROI in the Sherman area.

9. Do you offer bilingual services?

Yes. Se habla español — we are happy to serve clients in both English and Spanish.

10. Why should I choose MJB Interiors?

We are a family-owned and operated business built on integrity, quality, and referrals. With over 90% of our work coming from word-of-mouth, we’re known in Sherman and the Texoma area for craftsmanship, honesty, and treating every home like our own.

Ready for spotless windows?

Ready for spotless, streak-free windows? Call us now or click below to request your free estimate. Share your name, email, and phone number, and our team will reach out quickly to schedule your quote and answer any questions.